www.azaniabank.co.tz Azania Bank Ltd Dar Es Salaam : Alternative Delivery Channels Manager

Name Of the Company : Azania Bank Ltd
Company Location : Dar Es Salaam
Designation : Alternative Delivery Channels Manager
Country : Tanzania

Official Website : http://www.azaniabank.co.tz/product….des/career.php

Employment Opportunity :
Azania Bank Ltd is among the promising local Banks that has been able to harness its growth potential by enhancing its client base through enhanced customer outreach and innovative products and services. These developments have in turn been creating employment opportunities. As for now, there exist vacancies at Head Office and Branches for Tanzanians who are interested in joining well motivated workforce.

The job vacancies are as follows :-
1. Alternative Delivery Channels Manager :
1 position (Head Office) Dar es Salaam

Role and Objective :
To ensure that there is constant superior service delivery to customers and maximum returns on delivery channels investment.

Tasks and Responsibilities :
** Assist the Director of Banking Operations in day to day activities in the Directorate,
** Design and Implement business delivery channels strategy,
** Keep pace with the market by identifying innovation and re-engineering requirements in delivery channels,
** Manage projects and activities relating to various delivery channel aimed at maximizing returns on investment,
** Monitor performance and relationship with contracted external parties in serving customers through alternative channels
** Manage staff on the job training, performance and discipline
** Manage employee relations in the Department.
** Enforce compliance with Statutes, Regulations, Policies, Directives and Instructions in the Department,
** Authorise transactions as per delegated limits,
** Improve customer satisfaction by effectively managing customer suggestions and complaints.

Qualifications, Work experience and Competences :
** A Bachelor Degree or Advanced Diploma in Economics, Marketing, Accountancy, Finance or Business Administration with at least five years of work experience in a related field, two years of which are in Managerial position. ICT specialization, certification and experience in this field are a preference. Masters degree will be an added advantage.
** Creativity and ability to make sound business decisions, High standard of integrity, Ability to formulate and implement business strategies, Good Interpersonal skills and Customer driven attitude

2. Custody Officer :
1 position (Head Office)

Tasks and Responsibilities :
Perform the day-to-day “Corporate Actions” related tasks in respect to :
i) Process mandatory, voluntary “Corporate Actions” events and Proxy Voting including the timely dissemination of information to clients and disbursement of income proceeds,
ii) Review and discuss with team members on “Corporate Actions” events where processes are different from the normal events,
iii) Provide suggestion/solution on client’s issues, system problems, resources issues, etc,
iv) Inward and outward claims,
v) Application of new shares issues,
vi) Response to client’s inquiries in a timely manner and by providing accurate information,

Provide efficient customer account administration to achieve the following objectives :
i) Optimized utilization of resources
ii) Adherence to established controls and procedures
iii) Superior quality customer’s service
v) Timely service
vi) Cost effectiveness
vii) Maximum profit
** Review accuracy of assets valuation and valuation reporting on daily basis
** Collect “Corporate Actions” data for domestic and international capital market, and apply them appropriately for records and entitlement generation.
** Undertake daily reconciliation of client’s records in the Azania Bank Ltd Custody IT System and records in the Stock Exchange Central Depository Accounts.
** Update market Statistics in the Custody System for continuous and regular valuation and correct information delivery to clients
** Carry out Settlements and General Banking activities in line with laid down procedures and all regulatory requirements and Fund Manager Directives.

Achieve established targeted standards of productivity and client services in Settlement area of :
i) Processing of equity settlement and ensuring there is sufficient funds and shares,
ii) Reviewing potential failed/failed trade until resolutions
** Receive client instructions (fax, swift and normal mail) and carry out call back and distribute the same to the respective team members.
** Calculate billing as at end of every month.
** Pass all accounting entries for all fees received.
** Ensure compliance at all times to the provision of Trust Deed
** Maintain good relationship with customers, regulators and other stake holders.
** Carry out period vault reconciliations with Local reconciliation team
** Review Nostro & receivables account for outstanding fees,
** Carry out settlement of offshore investments, receive contract notes and send/receive funds to/from Agents for settlement and capture transactions in the system.
** identify Custodial business opportunities and recommend actions to be taken

Qualification, Work experience and Competences :
** A Bachelor’s degree in Finance, Accounting or Economics from a recognized University; Professional qualifications such as CPA, ACCA , CFA or MBA/Finance will be an added advantage to the applicant; Must have work experience of a minimum of 2 years in a commercial bank, with at least one year in Custodial operation; work experience in Share Registration and other assignments related to DSE shares issuance, registration, dividend payments, CDS transactions; deep knowledge of custodial operations both front and back office.
** Self-initiative and decisive, Attentive to detail, High standard of integrity, Ability to formulate and execute business strategies, Good communication and interpersonal skills.

3. Treasury Officer ( Dealer) :
1 position (Head Office) Dar es Salaam

Tasks and Responsibilities :
** Gather information and prepare multi currency market report and propose an appropriate currency and interest rates for the Bank
** Determine and advise management on the Bank’s daily cash and liquidity position
** Provide input into the monthly, quarterly and annual Treasury business plan
** Deal in interbank foreign exchange market, money markets and investment in Government securities as per internal guidelines
** Process and release all deal tickets relating to FX and MM transactions to the Back office
** Prepare daily, weekly and monthly trade reports
** To ensure cash and investments are well done in order to maximize income and minimize costs in line with Bank’s ALM policy
** Follow up the short-term funding requirements for bridge-financing and market presence purposes
** Initiate and develop new financial products to grow treasury income. This involves ensuring that working capital and cash resources are managed in a manner to optimize the returns whilst ensuring that funding is available to meet the operating and business requirements of the bank.
** Design daily, weekly and monthly cash flow projection of the Bank
** Analyze the currency and interest rate risks of the Bank
** Structure derivative products for risk management
** Currency exposure management – proactively maintain FX positions through daily monitoring of the Bank’s FX exposures to minimize the impact on the trading result and balance sheet of the bank from currency rate fluctuations
** Execute swap transactions to hedge Azania Bank Ltd currency and interest exposure
** Hedge the risks arising from foreign currency flows and transactions
** Maintain and ensure proper utilization of all Nostro accounts and explore prudent avenues of investing the idle cash.
** Follow up the Forex Open Position to be in the required regulatory levels and advise Management on active resolution of exceptional items.
** Cultivate and maintain working relationships with banks and counterparties to ensure proactive and comprehensive coverage across various markets and products;
** Prepare daily, weekly and monthly management reports on liquidity and rate outlook
** Inform and provide recommendations to the Treasury Manager of significant developments, emerging opportunities and challenges in areas of responsibility; and
** Identify Treasury business opportunities and recommend actions to be taken.

Qualification, Work experience and Competences :
** A Bachelor’s degree in Finance, Accounting or Economics from a recognized University; Professional qualifications such as CPA, ACCA, CFA or MBA/Finance will be an added advantage; Must have work experience of minimum of 2 years in a commercial bank, with at least one year in Treasury operations; deep knowledge of Treasury operations at front office.
** Self-initiative and decisive, Attentive to detail, High standard of integrity, Ability to formulate and execute business strategies, Good communication and interpersonal skills.
4. Credit Officers – 8 positions (6 in Dar es Salaam, 2 in Arusha)

Tasks and Responsibilities :
** Enter approved loan facilities into Loan Management System.
** Make timely loan repayments follow-up an all approved loan facilities under your allocated loan portfolio to proactively prevent migration of loan contracts into a deteriorating quality category,
** Raise appropriate vouchers for passing entries in to the system as per approval,
** Check appropriateness of entries made in the system and authorize accordingly,
** Identify, analyse, recommend and monitor/administer recovery measures on problem loans,
** Follow up all classified accounts and contain migration of facilities to non-performing status by recommending and initiating corrective actions,
** Maintain customer credit applications, credit files and off balance sheet items,
** Prepare and submit borrower’s repayment schedules as per loan contracts,
** Follow up repayments from borrower’s employers and immediately process received repayments into borrower’s accounts to service the loans,
** Sign documentations and Bank Cheques as per delegated authority.
** Review of all approved credit facilities to ensure that borrowers comply with pre and post disbursement terms and conditions.
** Review and classify credit portfolio in line with banks’ Credit Policy and the Bank of Tanzania’s Regulations on Management of Risk Assets.
** Prepare Regulatory and other reports for submission to Bank of Tanzania, Management and the Board of Directors of the Bank
** Creatively come up with new ideas on products and services improvement.

Qualification, Work experience and Competences :
** A Bachelor Degree in Economics, Accountancy, Finance or Business Administration with at least two years work experience in a commercial Bank in Credit/Loan operations. She/he should be computer Literate.
** High standard of integrity, Analytical and attentive to details, Sensitive to Credit risks, Self-initiative and decisive, Good Communication , Interpersonal skills and a Result driven attitude

5. ICT Risk and Compliance Officer :
1 position (Head Office) – Dar es Salaam

Tasks & Responsibilities :
** Embed and integrate Risk Management techniques into the business entities.
** Assess effectiveness and compliance of security operations procedures
** Assess information systems for actual or potential breaches in security.
** Investigate and report security breaches
** Assess implementation of system changes required to maintain system security
** Assess compliance with Organization’s Business Continuity Plan.
** Co-ordinate the risk management at business entity level.
** Review day to day implementation of the Risk Management Plan.
** Ensure that business value is derived from risk management Initiatives
** Assists defining policy for distributing and offsetting these risks, and work to communicate bank’s vision so that individuals understand and support it.
** Design the framework for risk management for day to day decisions on risk weight and tolerance with regard to Managers and the business frontline staff.
** Review the adequacy of controls established to ensure compliance with Policies, Plans, Procedures and business objectives

Qualification, Work experience and Competences :
** A degree in Computer Science or its Equivalent from a recognized Higher Institution with at least two years of work experience. Working Knowledge of MS Window Server, Linux / UNIX, desktops operating systems, database management systems development and implementation, SQL server, My SQL. Certification in CISCO, Microsoft and Oracle and work experience in banking industry will be an added advantage.
** Ability to perform work independently at minimal supervision, Sensitive to Operational Risks, Self –initiative and decisive with High standard of integrity

6. Branch Sales Executive :
1 Position – Kahama-Shinyanga

Tasks and Responsibilities :
Design and execute marketing and sales strategy to increase the bank’s share in the region, ** Initiate sales campaigns to increase retail sales, ** Evaluate sales campaign impact, ** Perform products presentation, ** Identify new business opportunities, risks and risk mitigation measures for execution, ** Maintain accurate sales, promotion and advertisements data for evaluation and review, ** Attend Trade Exhibitions, conferences and meetings to enhance Bank’s visibility and explore new business opportunities for execution ** Negotiate or participate in negotiation of contracts and ensure that interests of the Bank prevail. ** Monitor, analyze and report branch sales performance on a monthly basis ** Conduct Market analysis to identify the bank’s strength, challenges, areas of improvement and opportunities to be grabbed timely

Qualification, Work experience and Competences :
A Bachelor Degree or Advanced Diploma in Marketing or Business Administration with at least TWO years working experience in Banking Sector. She/he should be computer Literate.
** High standard of integrity, Communication and Presentation skills, Interpersonal and Persuasive skills, Winning and entrepreneurial attitude and a Good Team Player 7. Bank Operations Officer – 1 position (Forex Department) – Dar es Salaam Tasks & Responsibilities
** Perform Funds Transfers operations.
** Provide quality service to customers and respond to customers queries timely;
** Manage and control Credit Outstanding (COs) suspense account reconciliation on daily basis;
** Initiate transactions through computer system as per delegated authority;
** Manage documentations and perform custodianship duties for documents/vouchers falling under Funds Transfers unit;
** Prepare and submit various reports as will be required by supervisor, Branch Manager, Internal/External Auditors, Director of Banking Operations and Managing Director;
** Receive Fund Transfer application forms from customers; scrutinize applications by verifying signatures and balances for further processing transfers as per customers’ instructions and Bank’s Procedures.
** Recover from customers, TRA taxes related to Funds Transfers as per TRA’s, prepare schedules for remittance to TRA through head office on monthly basis and update register for TRA taxes.
** Reconcile various suspense accounts and dispose reconciling items as per Bank’s Policy and Service Level Agreement.
** Prepare accounting vouchers for posting into core banking system and advice to other Banks and customers.

Qualification, Work experience and Competences :
A Bachelor Degree or Advanced Diploma in Banking, Economics, Accountancy, Finance or Business Administration with at least two years working experience in particular fund transfer Unit in the Banking Sector. She/he should be computer Literate.
** Attention to detail and inquisitiveness, High level of integrity, Good Interpersonal skills and Result driven altitude
8. Bank Teller (4 Positions) – Dar es Salaam, Kahama, Geita and Mwanza) Tasks and Responsibilities. ** Pay out and record cash transactions in accordance with the set procedures such as Teller cash Payout Limits and Proof of Identity ** Receive cash and cheque deposits and pass appropriate entries. ** Pay foreign exchange cash and record the same as required ** Prepare cash for deposit ** Maintain Till balances ** Execute your duties diligently with inquisitive mind to establish validity and genuineness of instruments and or transaction person ** Respond appropriately to alarms and other security procedures /mechanisms, ** Be creative by coming up with new ideas on products and service improvement, ** Report to designated officer any suspicious transactions as guided.
Qualification, Work experience and Competences
** A Bachelor Degree or Advanced Diploma in Marketing or Business Administration with at least TWO years working experience in Banking Sector. She/he should be computer Literate.
** Attention to detail and inquisitive mind, High standard of integrity, Good Interpersonal skills and Customer driven attitude

9. Customer Service :
2 Positions (Dar es Salaam and Kahama)

Tasks and Responsibilities :
** Attend Customers
** Perform Accounts Opening, Scanning and Linking activities
** Perform Accounts closure activities
** Enter Customer information’s into the system for subsequent accounts activation
** Issue Pin Mailers as per set procedures
** Prepare report for Accounts open/closed/updated/not updated
** Perform SI booking
** Prepare Customer documentation
** Perform reconciliation of Settlement of account
** ATM/Bank card reconciliation
** Issuing of ATM /Bank card
** Issuing Balance /Bank statement
** Calling Customers to collect ATM/Bank cards
** Booking of FDR
** ATM reconciliation /loading of cash and send report to HQ
** Handling aborted /retracted cash
** Instructing customers on how to activate their ATM Cards to the ATM Machine.
** Check book order, record, maintenance, call customers to collect cheque books, unpaid cheque, and monthly cheque books report
** Scanning and Linking images.

Qualification, Work experience and Competences :
** A Bachelor Degree or Advanced Diploma in Marketing or Business Administration with at least two years working experience in Banking Sector. She/he should be computer Literate.
** Attention to detail, High standard of integrity, Good Interpersonal skills and Customer driven attitude

10. Insurance Officer :
1 Position – Head Office (Dar es Salaam)

Tasks and Responsibilities :
** Prepare and submit appropriate insurance reports and insurance premium amounts collected for the month to the insurer at the end of every month.
** Reconcile the issued insurance cover notes from the insurer with the insurance premium payments submitted by the Bank.
** File the insurance cover notes from the insurer and perform custodianship duties
** Prepare and submit appropriate annual reports and annual premiums for the outstanding loan amounts annually at the beginning of the calendar year.
** Maintain files for reference in respect of all reports, submissions and correspondences between the insurer and the bank.
** Prepare monthly reports for the Management for control and monitoring giving details of payment of insurance submitted to the insurer for the month, cover notes collected from the insurer, amount outstanding in the insurance payable account, total amount of cash cover held for insurance in customers’ accounts, amount collected as bank commission account and any report on claims if any on the amount and status.
** Prepare appropriate documentation and follow up on claims from the Insurer.
** Advise the Management on matters related to insurance on credit facilities and mortgaged properties.

Qualifications, Work Experience and Competences :
** A Bachelor Degree or Advanced Diploma in Insurance with at least two years of work experience in Banking Sector in Insurance Operations. She/he also should be computer literate.
** High Standard of integrity, Attentive to detail, Good communication and Interpersonal skills and Customer driven attitude

Remuneration :
Attractive remuneration packages await successful candidates to the above positions as per Azania Bank Limited Salaries and Incentive Schemes as reviewed from time to time.

General Information :
Shortlisted candidates will be required to meet all costs associated with their attendance to the interviews. Please note also that successful candidates will be required to meet their relocation costs to duty stations.

Mode of Application :
Azania Bank Limited is an equal Opportunity Employer. Applications must be attached with detailed resume, Copies of relevant certificates, names and addresses of at least two referees. Please provide telephone numbers and e-mail addresses of referees. The deadline for submission of applications is two weeks after the appearance of this advert.

Please apply in confidence to :
Managing Director,
Azania Bank Limited,
Mawasiliano Towers,
Sam Nujoma Road
P. O. Box 32089
Dar Es Salaam.

Tel No. : 2412025/26/27,
Fax No. : 2412028

Please note that only shortlisted candidates will be contacted.

Download Notification : http://www.azaniabank.co.tz/cms/docu…ncy_Azania.pdf